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Customer Relationship Management
To succeed in ecommerce, you must maintain a good customer service
and understand your customers. The following introduce several websites
that can help you:
WonderDesk
This Perl written CGI-script can helps you Create a productive web-based
customer support service. The software helps you automate many administration
jobs and you have more time to explore your customer's questions.
cPulse Satisfaction
Network
You want to understand your customers so that you can make more
money?? Sure, YOU WANT. cPulse, an ongoing site visitor satisfaction
monitor, providing continuous information in a simple, useable form.
With the help of this tool, you can have better marketing, better
informed decision making, and benchmarking capability.
Ecommerce News and Portals
E-commerce Times
Ecommerce news and ecommerce related technology update.
B2BNow
A global business to business portal
Business2.com
Provide e-business information and News
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